Services
LEARN HOW CULTURAL COMPETENCY
CAN DRIVE BUSINESS RESULTS
Increase Employee Engagement | Enhance Customer Experience | Drive Sales
SEVA $MART MONDAYS​​
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Available on Mondays ONLY
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Enjoy 20% off on signed contracts
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Webinars format ONLY
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Date must be mutually agreed upon
​Seva $mart Mondays offers discounted webinars designed to help your team navigate diverse cultural landscapes with ease and expertise. With flexible booking and exclusive savings, it’s never been easier to invest in your team's growth. (45-60 minutes)
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GROWING BUSINESS THROUGH UNDERSTANDING CULTURES
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Overview of culture and cultural competence
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How culture impacts communication styles and behavioral practices
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How to drive business results (customer satisfaction, employee engagement, revenue)
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Learn how to understand and effectively interact with people of different backgrounds. Learn how culture can impact communication when working with your teams, customers, or vendors. From body language to email etiquette to negotiating styles, this interactive presentation will help you develop a positive attitude towards cultural differences. (60-90 minutes)
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CULTURAL COMPETENCY: THE BUSINESS IMPACT
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Experience interactive activities (trivia, reflections)
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Review case studies (multicultural successes and faux pas)
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Understand department impacts (Sales, Public Relations, Human Resources)
Dive into real-life global case studies where cultural competency impacts business disciplines. This presentation starts with interactive trivia followed by multicultural success stories as well as cultural faux pas. We discuss the department impacts of cultural competency on Sales, Public Relations, and Human Resources. (45-60 minutes)
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THE GLOBAL JOURNEY: CULTURAL TIPS TO HELP YOU SOAR!
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Cultural overviews of eight global regions
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Top cultural tips for conducting business in each country/region
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Interactive trivia
An interactive presentation that highlights eight countries and the top cultural tips to know when working with people from these countries. The presentation is designed to provide a brief overview of each culture’s customs, norms, and protocols in order to help you understand the similarities and differences between them. (60-75 minutes)
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PLANNING WITH A GLOBAL MINDSET: THE EVENT PROFESSIONAL'S GUIDE TO A SUCCESSFUL MEETING
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How to best serve diverse attendees while achieving company goals
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Cultural Tips for all aspects of event planning & execution
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Communication strategies
Do you plan international events? Do you have diverse attendees? Do your clients have a global presence? If so, you will benefit from this presentation, which provides insight into how to be more culturally competent in all aspects of event planning. From Registration to Food & Beverage to Activities, we will help you lead with a global mindset and shine in front of your leaders! (45-60 minutes)
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CULTURAL CELEBRATIONS PACKAGE
Our Cultural Celebrations package will enhance your team’s cultural competency on (4) Heritage History Months, (10) Cultural Holidays and (4) 30-minute webinars. Includes Key Fact Sheets to enhance knowledge on the history, customs, and food, as well as Activation Ideas & Suggestions that reinforce your organizations commitment to celebrate and welcome diversity.
Cultural Knowledge | Strategic Advisors | Workshops | Presentations | Speaking Engagements
Please contact us for pricing and fees for our cultural competency trainings.
Retainer fees are applicable as well.