The 3 Cs of Multicultural Readiness
Country. Community. Celebrations.
Learn about the country of your choice including business etiquette, social norms, customs, holidays, food, and more. This session will help you understand the mindset of the customers, vendors, owners, and employees from this region/country and how cultural competency will elevate your experience with them.
Mix and match Countries, Communities, and Celebrations to create a customized multicultural learning experience tailored to your audience.
Countries
Brazil
Canada
China
Germany
India
Japan
Kenya
Mexico
South Africa
South Korea
UAE
USA
Communities
Jewish Community
LGBTQ+ Community
Muslim Community
Topics Covered For Countries & Communities
- Understand the foundation and core values of the Country & Community
- Review business protocols, customs, communication tools, and other cultural aspects
- Elevate your relationships with customers, vendors, owners, employees
Celebrations (click below to learn more)
Need inspiration? Ask about our most popular cultural combinations and signature Culture Day experiences.
Looking for another Country or Community? We'll happily create a guide tailored to your needs.
Ways to Work With Us
Consulting & Advisory
Strategic advice tailored to your business needs.
Workshops
In-Person · Half / Full Day
Webinars
Virtual · 60–90 minutes
Leadership Keynotes
45–90 minutes
From a single half-day workshop to an ongoing advisory partnership—every engagement is designed around your team, your industry, and the outcomes you need to achieve.
From The People We’ve Trained
What cultural fluency looks like in practice
I have had the distinct pleasure of knowing Seema Jain for over 15 years when she began her career at Marriott in Sales. Not only did she excel in her role, but she played an integral part in my … Read more — Noonie Aguilar’s full testimonial
Noonie Aguilar | Director of Sales, DuPage Convention & Visitors Bureau, DuPage Sports Commission
Seema Jain & Seva Global were born with one purpose, serve others for a better world. I have had the distinct pleasure and privilege to work with Seema on numerous organizational culture … Read more — Arjun Channa’s full testimonial
Arjun Channa | General Manager, JW Marriott Phuket Resort & Spa
Seema is truly passionate about what she does. She goes to great lengths to understand different cultures. I was greatly impressed by how much she already knew about Muslims, including … Read more — Reem El Shafaki’s full testimonial
Reem El Shafaki | Director, Growth Strategies, DinarStandard
Seema has been a business partner and trusted colleague of mine for several years at Marriott. She has been recognized within the company for both individual and collective achievements in the … Read more — Julius Robinson’s full testimonial
Julius Robinson | Chief Sales & Marketing Officer, US and Canada, Marriott International
My Development team at IHG thoroughly enjoyed our session with Seema. She has a gift for explaining cultural differences and similarities with humor, thoughtfulness and connection. … Read more — Julienne Smith’s full testimonial
Julienne Smith | Chief Development Officer, The Americas, IHG Hotels & Resorts
We have been talking about cultural relevance for so long, and we have finally found the one person that is able to relate cultural relevance in such a beautiful, respectful, efficient, and … Read more — Alvaro Valeriani’s full testimonial
Alvaro Valeriani | VP Sales & Marketing, Caribbean & Latin America, Hilton